Scoot to Suspend Flights to Four Cities


Singapore-based low cost carrier Scoot will soon be suspending services to four cities – Lucknow, Kalibo, Quanzhou and Male – all served by the Airline’s Airbus A320 aircraft. Weak demand and shortage of aircraft resources were cited as reasons for the suspension by the airline. 

The aircraft shortage problem is due to the grounding of SilkAir’s Boeing 737 MAX 8 fleet. SilkAir will no longer transfer its Beoing 737 – 800NG aircraft to Scoot in the financial year 2019/2020 as originally announced back in November 2018.

Scoot will still continue to undertake the routes that SilkAir had earlier committed to transfer over. Scoot currently serves Lucknow, Kalibo and Quanzhou three times a week and Male four times a week. Subject to regulatory approvals, the 17 destinations SilkAir had earlier committed to transfer to Scoot are as follows:

  • Luang Prabang and Vientiane in Laos, in April 2019
  • Coimbatore, Trivandrum and Visakhapatnam in India, between May 2019 and October 2019
  • Changsha, Fuzhou, Kunming and Wuhan in China, between May 2019 and June 2019
  • Chiang Mai in Thailand, in October 2019
  • Kota Kinabalu in Malaysia, in December 2019
  • Balikpapan, Lombok, Makassar, Manado, Semarang and Yogyakarta in Indonesia, between May 2020 and July 2020

Customers who have existing bookings have been contacted and provided with the following choices:

  1. Rebook their flight at no additional charge to the same destination departing before the planned suspension date,
  2. Rebook their flight at no additional charge to other Scoot destinations within the same country, within seven days of the original departure date,
  3. Obtain a 100 percent refund on their booking via their original mode of payment,
  4. Obtain a 120 percent refund on their booking via a Scoot Travel Voucher.

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